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ITIL Certification

Learn the practices used by companies to manage IT services Video Course By Arijit
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Students Enrolled: 0 Total Lecturs: 26
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What will I learn from this course?

  • Understand the phases of ITIL

Requirements

  • Anyone can take this course

Who is the target audience?

  • Students who want to apply for better position or a different role in any organisation

Course Curriculum

Total: 26 lectures
  • ITIL Foundation Summary

  • ITI Foundation Book for Student

  • Pocket Guide Foundation_Certification

  • 12m 41s

    Basics of ITIL

  • 1m 00s

    Definitions

  • 2m 25s

    Service life cycle

  • Basics of ITIL PDF

  • Definitions Pdf

  • Service life cycle pdf

  • 8m 15s

    Service strategy

  • Service strategy pdf

  • 9m 33s

    Service Design

  • Service Design pdf

  • 6m 02s

    Service Transition

  • Service Transition pdf

  • 9m 35s

    Service Operations

  • 3m 48s

    Functions

  • Service Operations pdf

  • Functions Pdf

  • 1m 38s

    Continual Service Improvement

  • Continual Service Improvement pdf

  • 1m 00s

    Questions

  • Questions-1

  • Questions-2

  • Questions-3

  • Questions-4

Description

ITIL is the most widely accepted foundation framework, a set of practices, used by companies to manage IT services. It provides the structure to manage and deliver different services so that users have a consistent experience. The ITIL practices help achieve good quality service and also helps overcome difficulties that may crop up in the development of IT systems.  Many international companies like the Microsoft, IBM, Caterpillar and Boeing among others, have benefited from the successful implementation of ITIL in their IT service management.

Through the use of the ITIL Service Lifecycle, the framework helps organizations transform and adapt to the changing economic climate and the market place. This helps with implementation of further improvements to practices that are oriented at achieving high levels of business performance.

About Tutor

  • Tutor: Arijit
  • Tests Packages: 3
  • Students: 39
4.4

Hi All, I provide training for Oracle Apps DBA and DBA. Also, I have updated the training contents for ITIL certification.Moreover, if anyone needs real time scripts which are used for monitoring databases or any document please feel free to contact me. Furthermore, demo interviews are also arranged so that the candidate feels comfortable before attending interviews.