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ITIL Certification

Learn the practices used by companies to manage IT services

COURSE
0
Students Enrolled : 0
Total lectures : 26

What will I learn from this course?

  • Understand the phases of ITIL

Requirements

  • Anyone can take this course

Who is the target audience?

  • Students who want to apply for better position or a different role in any organisation

Description

ITIL is the most widely accepted foundation framework, a set of practices, used by companies to manage IT services. It provides the structure to manage and deliver different services so that users have a consistent experience. The ITIL practices help achieve good quality service and also helps overcome difficulties that may crop up in the development of IT systems.  Many international companies like the Microsoft, IBM, Caterpillar and Boeing among others, have benefited from the successful implementation of ITIL in their IT service management.

Through the use of the ITIL Service Lifecycle, the framework helps organizations transform and adapt to the changing economic climate and the market place. This helps with implementation of further improvements to practices that are oriented at achieving high levels of business performance.

Course Curriculum

  • ITIL Foundation Summary
  • ITI Foundation Book for Student
  • Pocket Guide Foundation_Certification
  • Basics of ITIL 12m 41s                        
  • Definitions 1m 00s                        
  • Service life cycle 2m 25s                        
  • Basics of ITIL PDF
  • Definitions Pdf
  • Service life cycle pdf
  • Service strategy 8m 15s                        
  • Service strategy pdf
  • Service Design 9m 33s                        
  • Service Design pdf
  • Service Transition 6m 02s                        
  • Service Transition pdf
  • Service Operations 9m 35s                        
  • Functions 3m 48s                        
  • Service Operations pdf
  • Functions Pdf
  • Continual Service Improvement 1m 38s                        
  • Continual Service Improvement pdf
  • Questions 1m 00s                        
  • Questions-1
  • Questions-2
  • Questions-3
  • Questions-4

About Tutor

Arijit
Tutor: Arijit
Course: 3
Students: 30

Hi All, I provide training for Oracle Apps DBA and DBA. Also, I have updated the training contents for ITIL certification.Moreover, if anyone needs real time scripts which are used for monitoring databases or any document please feel free to contact me. Furthermore, demo interviews are also arranged so that the candidate feels comfortable before attending interviews.

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